At an999, we understand that the privacy and security of your personal information is something you take seriously — and so do we. This Privacy Policy explains exactly what data we collect from Pakistani players, how we use it, who we share it with, and what rights you have over your own information at all times.
These six principles guide every decision we make about collecting, storing, and using your personal information on the an999 platform.
an999 collects personal data only for clearly defined, legitimate purposes — account management, KYC verification, payment processing, and platform security. We do not collect data beyond what is necessary for these purposes, and we do not repurpose your data for unrelated activities without your explicit consent.
All personal and financial data submitted to an999 is protected using 256-bit SSL/TLS encryption in transit and AES-256 encryption at rest. Our infrastructure is hosted on security-certified servers with access controls, intrusion detection, and regular independent security audits to protect Pakistani player data.
You have the right to access, correct, update, or request deletion of your personal data held by an999 at any time. Submit a data request by contacting our support team and we will respond within 30 days. Players in jurisdictions with enhanced data rights may be entitled to additional protections under applicable law.
an999 does not sell, rent, or auction your personal data to third-party marketers, data brokers, or any other commercial entity. Your information is used solely to operate the an999 platform, comply with legal obligations, and improve the quality of services delivered to you as a Pakistani player.
an999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. When your data is no longer needed, it is securely deleted or anonymised. Account closure requests are processed within 30 days of receipt.
an999 is committed to being fully transparent about its data practices. This Privacy Policy is written in plain English, updated whenever our practices change, and accessible at all times via the an999 platform. If you have any questions about how we handle your data, our support team is available 24/7 to assist.
This Privacy Policy ("Policy") describes how an999 ("an999", "we", "us", "our") collects, processes, stores, shares, and protects the personal data of users ("Player", "you", "your") who access or use the an999 online gaming platform, including the website at an999.one, all associated mobile-optimised pages, and any other digital touchpoints operated by an999.
By registering an an999 account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. This Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.
Scope: This Policy applies to all personal data collected by an999 in connection with the provision of its online casino, sports betting, and related services to players in Pakistan and other eligible jurisdictions. It does not apply to third-party websites or services that may be linked from the an999 platform.
an999 acts as the data controller in respect of the personal data it collects from registered players and platform visitors. As data controller, an999 determines the purposes and means by which your personal data is processed. an999 is responsible for ensuring that personal data is handled in accordance with applicable data protection obligations and the commitments set out in this Policy.
For all data-related enquiries, requests, or complaints, you may contact an999's data protection team directly at [email protected]. We aim to respond to all data-related correspondence within 30 days of receipt.
an999 collects the following categories of personal data in connection with the operation of its platform and the provision of gaming services to Pakistani players:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration & Identity | Account creation, age & identity verification | Duration of account + 5 years post-closure |
| Financial & Payment | Transaction processing, AML compliance | Duration of account + 7 years post-closure |
| KYC Documents | Regulatory compliance, fraud prevention | Duration of account + 5 years post-closure |
| Gaming Activity | Platform operation, responsible gaming monitoring | Duration of account + 3 years post-closure |
| Technical & Device | Security, fraud detection, platform analytics | 13 months from collection |
| Communications | Support resolution, dispute evidence | 3 years from last interaction |
an999 collects personal data through the following means:
an999 uses the personal data it collects for the following purposes:
No Automated Decision-Making: an999 does not make solely automated decisions — including profiling — that produce legal or similarly significant effects on your rights as a player. Human review is involved in all consequential account decisions such as self-exclusion, account closure, and withdrawal holds.
an999 processes your personal data on the following legal bases:
an999 does not sell your personal data to third parties. an999 may share your personal data with the following categories of recipients only to the extent necessary to fulfil the purposes described in this Policy:
Third-Party Standards: All third parties with whom an999 shares personal data are required to maintain appropriate technical and organisational security measures consistent with an999's own data protection standards. an999 does not permit third parties to use your data for their own independent marketing or commercial purposes.
an999 recognises that Pakistani players primarily use EasyPaisa and JazzCash for deposits and withdrawals, and that the security of mobile wallet transaction data is a priority concern. an999 applies the following specific protections to payment-related personal data:
an999 uses cookies and similar tracking technologies on the platform to provide core functionality, analyse usage patterns, and improve player experience. The following categories of cookies are in use:
You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use core an999 platform features such as gaming, deposits, or withdrawals. For detailed information about specific cookies in use, contact an999 support at [email protected].
an999 retains your personal data for the periods set out in the table in Section 3. These retention periods reflect applicable legal and regulatory requirements — including AML record-keeping obligations that typically require financial transaction records to be retained for a minimum of five to seven years.
Where you request closure of your an999 account, your personal data will not be immediately deleted. Regulatory obligations require an999 to retain certain categories of data for defined periods following account closure. At the end of the applicable retention period, your data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual.
an999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, loss, or destruction, including:
Your Responsibility: While an999 takes extensive measures to secure its systems, you are responsible for maintaining the confidentiality of your an999 account login credentials. Use a strong, unique password for your an999 account and enable two-factor authentication. Never share your login details with anyone claiming to be from an999 — our team will never ask for your password.
Subject to applicable law, you have the following rights in relation to your personal data held by an999:
To exercise any of these rights, contact the an999 data protection team at [email protected] with the subject line "Data Rights Request". We may need to verify your identity before processing your request.
an999 does not knowingly collect personal data from individuals under the age of 21. The an999 platform is strictly for adults aged 21 and above. Age verification is conducted during the registration process and prior to withdrawal processing. If an999 discovers that personal data has been collected from an individual under 21, that data will be deleted immediately and the associated account permanently closed.
If you are a parent or guardian and believe that a minor in your care has registered an an999 account, contact us immediately at [email protected]. We will investigate and take appropriate action as a matter of priority.
an999 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When material changes are made to this Policy, an999 will notify registered players via their account messaging system and/or their registered email address, with no less than 7 days' notice before the changes take effect unless immediate implementation is required by law.
The current version of this Policy, with its effective date, will always be accessible at an999.one/privacy-policy. Continued use of the an999 platform following the effective date of any Policy update constitutes your acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data an999 holds about you, please contact us through the following channels:
We are committed to resolving all privacy-related enquiries promptly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Response Commitment: an999 acknowledges all data rights requests within 5 working days and provides a full response within 30 calendar days. For complex requests that require additional time, we will notify you of the extension and the reasons for it before the initial 30-day period expires.
Play with confidence knowing your personal data and PKR transactions are secured with industry-leading encryption. 21+ only — please gamble responsibly.
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